Our hotel check-in time is after 14:30 pm and check-out time is by 11:00 am, Please e-mail reservations@grandplazaemail.co.uk should you require an early check-in or late check-out. This can be arranged subject to availability.

Our in-house licensed airport chauffeur service is available on request at a charge. Please call us on +44 207-985-8000 or email: reservations@grandplazaemail.co.uk to book in advance.

– Breakfast (Mon – Sat) : 7.30am – 11 am. Breakfast (Sunday): 8am – 11am.
– Lunch & Dinner: 12pm – 10.30pm. Everyday.
– Tel:020-7985-8208

– Apartments are cleaned between the hours of 08:00 am – 16:00 pm
– Light cleaning is provided every day, and the first full cleaning will be done on the fourth day. Thereafter, full cleaning will be done every other third day. For Long stays full cleaning is provided once a week
– Light cleaning : replenish the toiletries, change of towels and dispose of the rubbish.

Laundry Service is open from 9am till 5pm, Monday to Friday. We charge £11 per load. Per load is up to 5kg. To visit the laundrette, please take lift 2 to the lower ground floor and turn left. For more information, please follow the information on the key card holder by scanning the QR code.

Yes, we have designated Smoking area. It is located in the Central Courtyard, next to the restaurant.

One day to one year.

No, Grand Plaza Serviced Apartments does not allow pets.

Kids 0-2 years old can stay free sharing existing bed with parents (baby cot can be arranged on request).

No extra bedding is provided as an apartment should be booked according to the number of guests staying.

Yes

Light cleaning is provided every day and first full cleaning is provided on the fourth day. Thereafter, full cleaning will be done every other third day. For Long stays full cleaning is provided once a week.

No

Q-Park in Queensway or meter parking near to the apartment.

Cancellation is not allowed for non-refundable booking but can cancel for fully flexible bookings 3 days prior to arrival by 10 AM.

Microwave ONLY is available in every room.

Yes

Email or call reservations for further discussion.

- Only few apartments on Ground floor have a disabled access - Grand Plaza entrance has a disables access: ramp - Lobby area has a disabled toilet and disable lift to have access to G-Floor Apartments and Restaurant. - Please make an enquiry before placing a booking as disabled access apartments might not be available (High demand).

Yes, we have a restaurant on site. You can check opening & closing time on our website.

Both the Queensway and Bayswater tube stations are only a five-minute stroll from our service apartment in London.

Please contact reservations for further enquiry.

Email or Phone

72 Hrs by 10:00 AM prior to arrival for fully flexible bookings.

Card

Email

Yes, on the website.

Yes £200 security deposit will be pre-authorised when check in and will be released on departure day, subject to damage inspection of the accommodation.

Yes on request & subject to availability.

Yes, but due to health and safety reasons windows can be opened partially (10-15 cm)

No. However, we do have limited unit with AC. There will be a surcharge to upgrade to an AC apartment. Please contact Reservations for further details.